Muscat: In line with the decisions of the Supreme Committee for Dealing with the Novel Coronavirus (COVID-19), Wattayah Motors, the official distributor of Volkswagen and Audi vehicles in the Sultanate, announced the reopening of all its service centres in order to meet service requests from its customer base throughout the Sultanate.
Commenting on the facilities implemented for the reopening, David Ryan, General Manager of Wattayah Motors, said, “Our service centres have been closed during the last few weeks to reduce the spread of the virus. With the decision of the Supreme Committee to reopen, we are now ready to receive and execute all service requests, while simultaneously maintaining high standards of safety. Our team is well-trained to deal with the current situation and the implementation of our new procedures will enhance health levels at all of our facilities”.
Audi and Volkswagen customers can now pre-book for vehicle service online through the new digital platform or via the Zubair Automotive application. Moreover, customers can select the external service, which will allow the Wattayah team members to pick up and drop off the vehicle at the customer’s destination of choice, post-service, at no extra charge. If customers prefer to personally deliver the vehicle, the team will receive and deliver the vehicle at the parking lot upon completion of the service and sanitisation, without the need for the customer to enter. Customers can also order spare parts online and the team will deliver it to their preferred location.
“We are ready to serve our customers while maintaining the high standards that reflect our identity and history in both the Sultanate and around the world. Our team is always keen on adhering to the directives issued by the Ministry of Health, especially related to relevant preventive and safety measures”. Ryan added.