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Oman News

Muscat business shut down by CPA over service delays and contract violations

The Consumer Protection Authority (CPA) has announced the closure of a commercial establishment specialising in the sale and installation of doors and windows in Muscat Governorate, following multiple complaints from consumers.

TAS News Service

info@thearabianstories.com

Wednesday, February 18, 2026

MUSCAT : The Authority stated that several consumers reported delays in the execution of agreed-upon services. Investigations found that the establishment failed to fulfil its contractual obligations within the specified timeframes and did not comply with agreements concluded with the Authority’s concerned officials, despite receiving repeated warnings.

In response, the Authority took the necessary legal measures and referred the case to the Public Prosecution. The Public Prosecution subsequently issued a decision to close the establishment and suspend its commercial activities pending adjudication of the cases filed against it.

The Authority confirmed that additional legal procedures are currently underway against the firm.

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