MUSCAT – The ruling followed a complaint filed with the Consumer Protection Authority’s (CPA) department in Al Buraimi Governorate, where a consumer alleged that the company failed to complete agreed-upon construction and painting works despite prior agreement and full payment.
According to the CPA, efforts were initially made to resolve the matter amicably. A Judicial Enforcement Officer secured a binding undertaking from the company to complete the works within one week. However, the company failed to comply, and repeated follow-ups did not result in action, prompting the referral to judicial authorities.
The court determined that the company had failed to provide its services properly, in violation of Articles 20 and 23 of the Consumer Protection Law (Royal Decree No. 66/2014).
Read More
- Oman and US hold third strategic dialogue in Muscat to strengthen trade and investment
- Oman’s Health Ministry issues guidelines for chronic disease patients fasting during Ramadan
- Scattered rains expected in Muscat and Musandam as cloud cover moves across northern governorates
- Oman extends suspension on environmental permits for waste export
- Oman’s CPA intensifies market safety inspections in Al Wusta
The CPA reaffirmed its commitment to protecting consumer rights, emphasizing that it will continue to monitor complaints and take legal action against companies that breach the law. Consumers are encouraged to report violations through officially approved channels.
