MUSCAT: With growing complaints by citizens over high electricity bills, the Authority of Public Services Regulation (APSR) said it is reevaluating the bills of May and June.
Speaking to the media, His Excellency Dr. Mansoor Al Hinai, Chairman of APSR said the authority received a total of 5,000 to 7,000 complaints from subscribers due to high electricity bills. “The bills for the months of May and June will be recalculated, and in case there is an increase in the bill, the excess amount will be deducted from the bill of the following month,” Al Hinai said.
Many citizens and residents were taken aback by their electricity bills having doubled, or even tripled, in the past month.
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Al Hinai said strict instructions has been given to power firms not to disconnect service during summer months. “We affirm that the focus of the authority’s attention is the citizen, and the authority’s doors are open to receive your suggestions and complaints, and this is part of our work in providing service to the citizen and easing the burdens,” Al Hinai added.
