Muscat: Nama Group the government-owned organisation that supervises the transmission, distribution, supply and procurement of electricity and water-related services in Oman, has asked customers to review and update the data for their electricity bills.
According to Nama, this will avoid mistakes when customers receive the right electricity bill. “The procedure will support in providing bills with actual readings and avoiding any transfer of arrears of the previous tenant,” the statement from Nama said.

How to update data?

“Concerning the required documents, the tenant must submit an official lease contract from the municipality, and the owner of the establishment should provide ownership (mulkiya) of the land or establishment or any official document that proves it. The customer has to contact any distribution company of Nama Group which provides electricity in his/her region,” said a Nama Group in a statement.

National campaign 

This move is part of a national campaign from Nama, which seeks to enhance the community participation and encouraging citizens, residents and institutions to update their data.
“The whole process will help achieving customer satisfaction and improving the quality of services,” the statement added.