Tuesday, September 29, 2026

Business News

Oman FSA reminds Dhamani policyholders: Platform does not issue medical approvals

The Financial Services Authority (FSA) has reminded health insurance policyholders that the national Dhamani platform serves as an intermediary for transferring health insurance transaction data and does not issue treatment or medical approvals.

TAS News Service

info@thearabianstories.com

Tuesday, September 29, 2026

MUSCAT: The FSA said health insurance transactions and treatment approvals, based on policy coverage, are handled by insurance companies and healthcare institutions, rather than through Dhamani.

Policyholders experiencing delays in treatment approvals are advised to contact their insurance company’s call centre directly. If there is no response, policyholders can submit a complaint to the FSA through the complaint and direct-communication channels available on its website.

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