Muscat: Bank Muscat, the leading financial services provider in the Sultanate of Oman, has announced its partnership with Skill IQ to introduce AI-powered coaching into its employee learning and development ecosystem.

The collaboration reflects Bank Muscat’s continued commitment to investing in its people, strengthening workforce capabilities and leveraging innovative technologies to support continuous learning.

Through this partnership, Bank Muscat will integrate Skill IQ’s AI Coach, an AI-powered learning solution designed to provide employees with personalized, interactive and practice-led learning experiences. The platform enables employees to practice real-world workplace scenarios, receive instant AI-led feedback and strengthen critical skills through conversational coaching and structured skill assessments.

As the banking sector continues to evolve, Bank Muscat remains focused on building a future-ready workforce equipped with the skills required to serve customers, adapt to change and contribute to the Bank’s long-term growth.

Said Salim Al Aufi, General Manager – Human Resources & Administration, Bank Muscat, said: “At Bank Muscat, we are always exploring advanced solutions that make learning more engaging, data-driven and effective. Skill IQ’s AI Coach stood out for its ability to simulate real-world scenarios, personalize skill growth and deliver measurable learning impact.”

The integration of Skill IQ’s AI Coach will support Bank Muscat’s efforts to make learning more practical, accessible and measurable. By enabling employees to learn through simulated scenarios and real-time feedback, the platform will help strengthen capability building across relevant roles and functions.

The partnership also aligns with Bank Muscat’s broader vision of using technology to enhance employee experience, improve organizational readiness and foster a culture of continuous development.

Arjun Chakraborti, Founder, and Urvi Babla, Co-founder, Skill IQ, said: “Bank Muscat’s adoption of Skill IQ AI Coach reflects its commitment to innovation, employee growth and measurable learning outcomes. We are proud to partner with Bank Muscat as it strengthens employee capability through practice-led, AI-powered learning.”

With this collaboration, Bank Muscat continues to reinforce its position as a progressive institution that invests in both technology and people to drive sustainable growth in the digital era.