MUSCAT : The measure allows the refund of ticket amounts secured for employees in cases where job termination notifications have been approved, provided eligibility requirements are met within defined legal timelines and system conditions.

According to the Ministry, refunds may be processed if the legal period of four years from the approval date of the job termination notification has been completed, and the ticket amount remains “paid,” meaning unused or still held in the Ministry’s account. The total validity period for such claims must not exceed nine years from the date of approval.

Refunds are also permitted in cases where an absconding report is cancelled and the request status is officially approved within the Ministry’s system, provided the ticket amount has not been used.

Additionally, grievances submitted by employees that are approved by the Ministry may also qualify for reimbursement under the same condition that the ticket amount remains unused.

The Ministry further stated that refunds apply in cases where an employee exits the country and the work permit is cancelled, provided the employee has departed at their own expense without utilising the deposited ticket security amount.

The policy also covers cases related to absconding reports, ensuring that financial deposits are only utilised when travel arrangements are executed through official procedures.

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