AMSTERDAM : The Amsterdam-based company began notifying affected travellers this week, acknowledging that hackers may have intercepted personal data, including full names, email addresses, phone numbers, physical addresses, and specific reservation details. Crucially, the breach also exposed private correspondence shared directly between guests and their accommodation providers.
Booking.com said it has reset PIN codes linked to affected reservations and informed impacted customers, though it did not disclose the number of users affected.
The breach is the latest in a series of cyber-related incidents targeting the global travel platform, which connects millions of users with accommodation and travel services across more than 30 million listings worldwide.
Cybersecurity concerns have been growing around the platform, with reports indicating that attackers may be using stolen booking data to launch phishing attempts, including fraudulent messages requesting payment verification.
The incident follows previous security challenges faced by the company, including phishing attacks targeting hotel staff and broader concerns over online fraud and fake listings in the travel booking industry.
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