Muscat – In accordance with the legislation regulating its work, the SAI is responsible for investigating complaints and reports submitted to it.

Complaints can be submitted by visiting the SAI’s headquarters or one of its branches located in Salalah, Sohar, Nizwa, Rustaq, Al Buraimi, Sur, or Ibri; through the complaints window on the SAI website – www.sai.gov.om; via email at complaints@sai.gov.om; or by calling the toll-free number 80000008 during official working hours.

The SAI assures the public that all complaints are handled with strict confidentiality and professionalism, in line with the State Financial and Administrative Audit Law (Royal Decree No. 2011/111) and its executive regulations. The Institution emphasizes its commitment to transparency and accountability in addressing violations and improving governance.