Muscat – The Authority explained that the approval of these platforms came after studying and analyzing their requests and ensuring that they fulfill all the requirements contained in the regulations for electronic insurance operations, which was approved in the last quarter of 2023.

The electronic platforms represent a regulatory and legislative framework for providing digital insurance services in the Sultanate of Oman, and the regulation obligates every insurance company to establish its own electronic platform to provide integrated digital insurance services, and allow insurance broker offices to create an electronic platform to provide licensed services.

The Authority explained that the insurance services provided by electronic platforms include selling insurance policies, marketing products, collecting premiums, managing claims, submitting complaints and following them up through an electronic digital platform, whether through websites or smart phone applications.