MUSCAT : This is part of the Authority’s ongoing efforts to enhance the quality of services at Oman’s airports and ensure that they meet international standards.

The Authority is inviting passengers, travellers, and the public to share their opinions, ideas, and suggestions to help improve services at these key airports. Feedback can be submitted through an online platform available at https://t.co/MLoTdUGnNS, with the deadline for submissions set for February 26, 2025.

The primary objectives of this consultation include improving airport services to ensure ease and convenience, boosting operational efficiency, and creating a sustainable economic environment that supports the growth of the aviation sector in Oman.

Key areas of evaluation include:

• Cleanliness within the airport.
• Quality and services of parking facilities.
• Waiting times at various stages of travel (check-in, immigration, security).
• Food, beverage, and shopping experiences.
• Ease of access to various airport services.
• Efficiency of public transport/taxi services.
• Quality of baggage handling services.
• Comfort and facilities in the waiting lounges.
• Services and facilities for passengers with disabilities.

The Civil Aviation Authority emphasises that the participation of the public is crucial in shaping a better travel experience.

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