MUSCAT : Confirming its leadership in the banking sector and in a continuation of its excellence in the field of banking services and facilities, Bank Muscat, the leading financial service provider in the Sultanate of Oman, grabbed the Best Local Bank in Oman Award within EMEA Finance’s Middle East Banking Awards. The Award was received on behalf of the Bank by Mohammed Sultan al Habsi, Chief Representative, UAE Representative Office, Bank Muscat, at a ceremony held recently in Dubai, and in the presence of a number of prominent figures at the level of the Middle East and the world.
Being continuously honoured by EMEA Finance, one of the prestigious institutions in honoring the leading entities in the markets in which it operates, is a confirmation of the Bank Muscat’s excellence in providing incomparable products and services catering to all segments of society. It also reaffirms the trust of the international financial community in the Bank’s performance and launch of unparalleled products and sustainable services.
Bank Muscat is committed to translating its customer-centric vision through the introduction of new services and various innovative added value offers and enable customers to benefit from them based on their different needs. The Bank is keen to develop its strategy to contribute to the implementation of the digital transformation plans of Oman Vision 2040, resulting to the launch of a variety of modern services with benefits that suit the needs of different categories, and in line with the latest global trends in the sector.
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Bank Muscat also provides a distinctive banking experience by offering a variety of options suitable for all segments. Through its long-term strategy, the Bank seeks to solidify its presence by the expansion of branch network and the provision of top-notch services to customers across the Sultanate. As of today, the Bank has a number of over 180 branches and more than 870 self-service devices including Automated Teller Machines (ATMs), Cash Deposit Machines (CDMs), Multi-Function Kiosks, Business Cash Deposit Machines (BCDMs), and Statement Printers.
The Bank is also keen on developing products and offering exclusive deals and benefits that provide added value to customers such as Personal Finance, Auto Finance and Housing Finance. Special attention is paid to the privilege banking customers and priority banking customers while developing these services. to serve them better. Up to the end of 2023, the base of users using the digital Bank Muscat platforms hit 1.8 million, benefiting from a wide range of services and products online.
In a testament of its leadership in the sector, the Bank won multiple awards from local and global prominent organizations. It was awarded the Best Private Bank in Oman by Global Finance, and the Best Retail Bank in Oman 2024 by MEED. It also won three awards from Euromoney in three different categories which are Oman’s Best Investment Bank, Oman’s Best Bank for SMEs and Oman’s Best Bank for Corporate Responsibility. Locally, the Bank won Oman’s Most Trusted Brand Award from APEX Media.