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MG offers best-in-region manufacturer’s warranty

TAS News Service
November 16, 2020 11:06 am

MUSCAT : In these challenging times, avoiding incurring unexpected costs is more important than ever, which is why MG is offering new car buyers across Oman the region’s best new car manufacturer warranty. All models in the British-born brand’s extensive line-up enjoy an industry-leading 6 years / 200,000km* manufacturer warranty.

MG understands that buyers crave the peace-of-mind that comes with owning a reliable car that requires minimal aftersales care. The best-in-region 6 years or 200,000km* (whichever comes first) warranty demonstrates the confidence that the brand has in its products. It is available on all models, including the Middle East’s 2020 Car of the Year and Best Sub-compact Sedan, the MG HS and MG5 respectively, as well as the MG RX8 seven-seater SUV. 

Customers who wish to purchase the brand’s first all-electric model, the MG ZS EV, will benefit from the “Battery and Drive Unit” specific warranty. Under this, the drive motor, power electronic box and vehicle control unit are covered for 6 years / 200,000km*, while the high-voltage battery pack enjoys an even more impressive 8 years / 200,000km* warranty.

Under the warranty, owners are guaranteed the repair, replacement or adjustment, free of charge by Mohsin Haider Darwish (MHD), the exclusive distributors of the brand in Oman, for any part which fails during the warranty period, due to a manufacturing or material defect. This confidence extends to the demands placed on the car by the tough climate in Oman – an industry-leading anti-perforation warranty of 6 years / 200,000km* is also included. Customers can have their vehicles inspected annually and free of any charge for any damage on the bodywork caused by corrosion or perforation. Also, the MG warranty is transferable; means change of ownership will not affect MG’s warranty.

MG is committed to providing customers with the best possible aftersales service, and works with industry-leading European parts suppliers such as Delphi, Continental, Michelin, TRW, Bosch, Beru, Hella, Valeo and Sandan.  

Tom Lee, Managing Director of MG Middle East, commented: “We work closely with our distributors to offer exceptional after-sales service and rapid access to original/genuine spare parts. MG is committed to ensuring the highest levels of customer satisfaction, and with our comprehensive warranty we can deliver a hassle-free service experience for all our customers who place their trust in us in maintaining their cars. This is reinforced by our special ‘door to door’ pick-up and drop-off service that makes life even easier for customers.”   

Mohsin Hani Al Bahrani, CEO of Mohsin Haider Darwish’s ACERE division (Automotive, Construction Equipment and Renewable Energy) elucidated, “MG’s manufacturer’s warranty exemplifies our willingness to provide top-notch customer care that matches the enviable reputation of MG vehicles. Customer feedback has always been important to us, and several of our customers have mentioned that being able to remain on the road, with minimal disruption and inconvenience is of foremost importance to them. The manufacturer’s warranty has been introduced for precisely this reason. Which is to ensure that we deliver to our esteemed clientele, a consumer-focused warranty program that ensures they feel confident and appreciated.”

It is important to note that MG Motor Oman has a new e-commerce platform to help enhance customers’ purchase experience from the comfort and safety of their home. The platform allows customers to select vehicles from the available stock, to reserve vehicles, to conduct online payments and to schedule home delivery of cars. Additionally, customers can also book home test drives.

To arrange a test drive, or, if you require more details, please visit an MG Motor showroom, or call 71557334; wherein a team of qualified sales consultants will be able to assist and provide you with more information.

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