MUSCAT: Endeavouring to create a new standard in customer service, INFINITI Oman, from the house of Suhail Bahwan Automobiles, extends five hassle-free ways to book service appointment.
The convenient, comfortable and easy process strives to offer an excellent retail and customer service experience to every INFINITI owner.
The five hassle-free ways to book your service – login to company website at INFINITI-Oman.com, send an email to appointment@sbigh.com, SMS 99825454, call landline at 24529111 or WhatsApp 97692689. A customer has to simply enter the details of the vehicle, choose a suitable date and Infiniti Oman will confirm the appointment.
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A spokesperson at INFINITI Oman, said, “Booking a car service appointment with INFINITI Oman is now easier than ever with five hassle-free ways. We always endeavour to give customers a time slot that conveniently fits into their schedule. A crucial point of differentiation for the brand amongst competitors is the top level of customer service it delivers.”
INFINITI Oman ensures that only genuine INFINITI Parts will be used and highly trained technicians will complete the service.
INFINITI Express Service
Striving to create a new benchmark in customer service, INFINITI Oman also offers INFINITI Express Service. Available for cars, which are due for their Periodic Maintenance Service every 10,000 kms except the major service, INFINITI Express Service will be completed in one hour.
INFINITI Courtesy Vehicle (ICV)
INFINITI Oman has also launched a unique programme titled INFINITI Courtesy Vehicle (ICV) wherein customers will be provided with a courtesy INFINITI vehicle to help them be mobile during car service. The ICV programme has been conceived to provide customers with seamless mobility during car service and also provide a chance to experience other models of INFINITI.
The aim of the ICV programme is to create convenience for service customers (seamless mobility) and provide existing customers with the opportunity to experience other/new models with latest technology. This service is based on availability of the ICV cars during that time of car service. Terms and conditions apply.
SBA commitment
SBA is largely committed to supporting INFINITI Oman’s growth in the Sultanate through major emphasis on customer satisfaction and by providing world-class after-sales services in Oman. With a national network of more than 40 showrooms, service centers and parts outlets, SBA has further built upon its legacy of trust, excellent customer service and providing value for money to each of its customers.
