MUSCAT: In line with its vision ‘To serve you better, everyday’ and commitment to innovation reflecting the latest technological trends in banking, Bank Muscat, the leading financial services provider in the Sultanate, has been launching new features and services on its digital channels on a continuous basis over the years. 

Subsequently, the bank’s e-channels have been recording a massive rise in popularity with over 1.3 million customers using the Omni-channel Mobile and Internet Banking currently to conduct a wide variety of banking transactions and requests. Both Mobile and Internet Banking are available 24/7, 365 days a year and provides customers with the convenience of banking without having to visit a branch or worry about branch timings.

Over the past few months, the bank has launched many new features including bill payments to Awasr and instant Debit Card linkage to one’s account along with applying for Prepaid Cards through Internet banking and mBanking app. Also, linked Floosi and children’s accounts are now visible in their parent’s accounts for better transparency and oversight. 

Bank customers can also benefit from other useful features like the instant opening of additional savings account for existing customers, generation of PIN for Debit Cards, Credit Cards and Prepaid Cards, download of SWIFT advice for international transactions, blocking of prepaid card as well as charity contributions. The mBanking app and Internet banking also allow customers to disable or enable their debit card for international usage adding an extra layer of security for the benefit of customers.

The bank’s mBanking and Internet services include real-time bill payments for utilities in Oman, fund transfers within the bank and in Oman, fund transfers across the world via the SWIFT network; speed transfers to a number of countries including Bangladesh, India, Pakistan, the Philippines and Sri Lanka; Zakat calculator and charity payments. It also provides bill payment facilities for a variety of utility services such as electricity, water, telecom, mobile top ups, instant credit card bill payments, and school fees payments.  

Speaking about the continuous launch of new services on Internet Banking and the mBanking app, Abdullah Hamood Al Jufaili, Assistant General Manager, Digital Banking, Bank Muscat, said: “We are delighted to see our customers quickly adopting our digital banking solutions like mBanking and Internet Banking. In line with our customer-centric vision, Bank Muscat will continue to launch new features to further enhance banking convenience for its customers. The consistent rise in active customers on our e-channels is a reflection of the popularity of both Mobile and Internet Banking as well as other electronic channels.” 

Bank Muscat’s Mobile Banking app, which offers maximum convenience to customers, is highly secure and does not store any sensitive information or transaction logs on the phone. Data exchange from this application is encrypted based on the best industry standards and dual-factor authentication. 

Customers can download the latest version of the Bank Muscat Mobile Banking app from Apple App Store, Google Play or Huawei AppGallery. For more details on Internet and Mobile banking, please go to: https://www.bankmuscat.com/en/bankingchannels/Pages/default.aspx.