MUSCAT: The Consumer Protection Authority (CPA) in Al Dhahirah Governorate was able to recover more than OMR 13,000 for the benefit of a number of consumers.

In a statement issued CPA said the department was able to collect a total amount of OMR 13,962 during the third quarter of 2021 as part of CPA’s efforts to preserve and restore consumers’ rights by resolving complaints.

According to CPA, it received 56 complaints from a number of sectors and dealt with them according to the legal procedures in force. CPA recovered the highest amount from automotive sector. “OMR 4042 was recovered from automotive sector,” CPA said. This was followed by the travel and tourism services sector with an amount of OMR 2140 while the electrical and electronic appliances sector came third with OMR 991. Meanwhile OMR 977 was recovered from vehicle repair workshops, while OMR 868 was recovered from labour sector. A refundable amount of OMR 1,300 from aluminium and blacksmith workshops. OMR 210 was recovered in the contracting and building materials sector.