MUSCAT: The Consumer Protection Authority has launched an initiative to use technology and artificial intelligence to monitor the markets across the governorates Oman through a consensus system between consumers, wholesalers and retailers in various consumer sectors.

Hammoud bin Saeed Al Jabri, Director General of Consumer Services and Market Monitoring at the Consumer Protection Authority, told the Oman News Agency: “The initiative will facilitate market control and save time and effort. The number of complaints received by the Authority since its establishment in 2011 until the third quarter of this year amounted to 96,042.”

He stated that the total recovered amounts amounted to OMR 16,237,562 during the same period, and the financial fines imposed by the Authority amounted to OMR 3,517,957 million during the period from January 2012 to June 2021.

He indicated that the number of violations recorded by the authority since its establishment until the third quarter of this year and referred to the Public Prosecution Office for decision amounted to about 53,882 violations.