MUSCAT : The initiative aims to protect users from fraudulent calls and elevate transparency in communication.

The new feature is currently available to fixed-line subscribers of Omantel and Ooredoo. It allows recipients of local landline-to-mobile calls to view the name of the calling organisation, even if the number is not stored in their contacts.

Announcing the new feature, the TRA shared frequently asked questions to explain the scope of the new service as given below:

Who provides the service?

The service is currently available to fixed-line subscribers of Omantel and Ooredoo.

How does it appear?

• The company name appears in English.
• The number appears directly below the name.
  
  Why?
• Protection from fraudulent calls
• Raising the level of transparency and trust in communications.
  
  This initiative targets local calls from landlines to mobile phones and is designed to protect consumers from impersonation and scam calls, a growing concern globally and regionally. It also aligns with TRA’s strategic objective to raise the level of transparency and trust in communications across the Sultanate.

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