Muscat – As per the report, many shortcomings were identified in the performance of the company assigned with providing catering, food, cleaning, laundry, and pest control services at Khoula Hospital. The Institution reported violations totalling RO 9 million related to services provided by the contracted company.

“Field inspections conducted by SAI members for the services provided by the company revealed that the company failed to provide those services as per the concluded contracts, which negatively impacted the quality of the services provided,” stated the community brief.

In response, SAI officials held multiple meetings with the company to address the shortcomings, and violation reports have been documented. Agreed fines are currently being enforced.

In the case of Sultan Qaboos Hospital in Salalah, the report highlighted uncollected amounts from insurance companies, totalling RO 2.5 million, in compensation of physical injury treatments and first aids resulting from traffic accidents for the period from 2003 to 2022, which is in violation of the financial law’s executive regulations.

To date, RO 795,000 have been collected, with efforts ongoing to recover the remaining balance.
The SAI report also pointed out deficiencies in medical equipment and tools across several departments at Khasab Hospital. In response to these findings, the hospital has made improvements, including the installation of oxygen connections in isolation rooms, curtains in the dialysis unit, and the provision of ventilators and phototherapy equipment for jaundice treatment.