MUSCAT : The survey will run until November 30, 2026, and will target beneficiaries of telecommunications services across the Sultanate.
According to the TRA, data will be collected through telephone calls. Beneficiaries can expect calls related to the survey from the designated number, 2269111.
The survey aims to measure overall satisfaction with telecommunications services, involve beneficiaries in evaluating and improving service quality, and assess their awareness of their rights as telecommunications customers.
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