MUSCAT – In a statement, the bank said damaged notes will be replaced with currency fit for circulation, provided applicants meet the required criteria and complete the necessary documentation.

For burned banknotes, individuals must present an original report issued by the Royal Oman Police or the relevant Wali confirming the fire incident, along with a valid national ID or resident card. The affected banknotes must also be presented in person.

For torn banknotes, the Central Bank requires that more than half of the note remains intact, including at least one complete serial number and a clear signature.

The bank added that in cases where damaged currency does not meet these conditions, exceptions may be considered if supported by an official letter from the Ministry of Social Development or the Wali, explaining the individual’s circumstances and requesting the exchange.