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MG Oman expands its service footprint, reinforcing 100 years of confidence

MG Oman Aftersales earned prestigious awards for Best in Customer Satisfaction, reflecting consistent performance and leadership across the Middle East.

TAS News Service

info@thearabianstories.com

Wednesday, October 29, 2025

MUSCAT : For more than 100 years, MG has built customer confidence on what happens after the sale as much as on the road. In Oman, that promise is delivered through a nationwide aftersales network designed for speed, quality, and peace of mind.

MG Oman now supports customers through 14 service branches across the Sultanate — Muscat, Mabella, Wadi-Kabir, Sohar, Salalah, Buraimi, Bidaya, Barka, Ibri, Nizwa, Sur, Mabella Bodyshop, and Ghala Bodyshop, making professional care accessible whether drivers are in the capital or on the move across regions. The network continues to grow: a new mechanical facility in Mabella and a new Wadi-Kabir facility covering both mechanical and body work have been added to boost capacity and turnaround times.

Service quality is backed by process and people. From “Wait & Take” express service at select branches to discounted service contract packages, ownership is made simpler and more predictable for customers and fleets alike. Behind the scenes, technicians are trained and certified to MG principal guidelines across Levels 1 to 4, following a structured schedule that keeps skills current and standards consistent. 

Availability of support remains a non-negotiable. Through a partnership with AAA, MG customers in Oman have 24/7 roadside assistance for up to six years, ensuring help is always a call away. Parts sourcing and body shop capability are integrated into the network, reducing downtime and keeping vehicles on the road.

This customer-first approach has been recognized regionally. MG Oman Aftersales earned prestigious awards for Best in Customer Satisfaction, reflecting consistent performance and leadership across the Middle East.

Mr. Mohsin Hani Al Bahrani, CEO, MHD ACERE remarked, “At MHD ACERE, our commitment to the MG brand goes beyond delivering exceptional vehicles — it’s about ensuring our customers experience confidence and care throughout their ownership journey. Expanding our service footprint reinforces that promise, bringing world-class support closer to every MG driver across Oman. This milestone reflects our dedication to accessibility, quality, and the long-term trust our customers place in us.”

To discover more about the services, visit your nearest MG Showroom or contact 80080111 today.

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