MUSCAT – The rapid digital openness witnessed worldwide has created broad horizons for communication, learning, and creativity. It has enabled the exchange of knowledge, access to information, and enhanced community participation.

However, this digital expansion calls for increased societal awareness on protecting personal data and regulating online behaviours in line with the customs and values of Omani society. Striking a balance between leveraging digital opportunities and maintaining privacy is essential for safeguarding both individuals and societal values.

Dr. Nasser bin Mohammed Al Fannah Al Araimi, Director of the Technical Programs Office at the Ministry of Transport, Communications and Information Technology, highlighted the challenges posed by modern technology. “Achieving a delicate balance between digital openness and social privacy has become essential,” he said, noting that online interaction is now integral to daily life. Dr. Al Araimi pointed out that individual awareness is the first line of defence, as information shared online may remain accessible indefinitely. He advocated for instilling a culture of digital privacy from an early age to ensure responsible technology use.

Oman has established a comprehensive legal framework to support this goal, including the Personal Data Protection Law and its executive regulations, which regulate data collection and processing, protect individual rights, control data transfer outside the country, and provide mechanisms for reporting cyber incidents. The Information Technology Crimes Law further criminalizes unauthorized access to systems, privacy infringements, and unauthorized publication of data. Complementing these laws, the Ministry continues to implement initiatives that enhance digital privacy, develop secure platforms, conduct awareness programs, and strengthen digital infrastructure.

Kafala bint Hamad Al Omairiyah, Doctor of Mental Health and Psychological Counselling, stressed that digital awareness is a shared responsibility involving families and schools. “Parents and teachers play a key role in educating children and youth about protecting themselves online,” she said. Families can monitor device usage, guide children in ethical online behaviour, and model responsible time management and content selection. Schools, meanwhile, integrate digital education into curricula, conduct workshops, train teachers, monitor issues like cyberbullying, and provide support to affected students. UNESCO recognises the cultivation of “digital citizenship” as a societal responsibility requiring cooperation between home and educational institutions.

Kaltham bint Hamoud Al Muqbali, a family researcher, highlighted the potential impact of digital openness on youth identity and culture. While exposure to global content presents learning and creative opportunities, it also challenges local identity. She emphasised that technology should be leveraged to protect and promote local culture rather than threaten it. Achieving balance involves community participation, with families, schools, and media reinforcing cultural values while guiding responsible technology use.

Faisal bin Ali Al Anqoudi, Co-Founder and CEO of Nuqta Artificial Intelligence, discussed the benefits and risks of digital learning. Online platforms offer flexible access to knowledge, interactive tools, and learning communities, but also raise concerns about privacy, data collection, and online security. He outlined practical steps for individuals and communities to protect personal information, including minimising data entry and participation, activating two-factor authentication, regularly reviewing privacy settings, separating educational and personal accounts, updating devices and software with data backups, using content filters and parental controls, verifying sources before sharing content, and regulating screen time and promptly reporting misuse.