MUSCAT: Airlines must observe transparency in advertising the ticket fares and services, Oman’s Civil Aviation Authority (CAA) has warned.
In the newly implemented Passenger Rights Protection Regulation (PRPR), CAA also said airlines must avoid adding “undisclosed fees” to the ticket’s fare or services. “Observer transparency in advertising the ticket fares, flights and services provided,” PRPR stated. According to the new PRPR, air carriers are also obligated to limit overbooking. “According to the criteria determined by the air carrier, the airline may prevent some passengers from travelling if the flight is overbooked and there is no volunteer,” the PRPR stated.
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