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Oman News

When is an advertisement misleading? Oman’s CPA explains

The Consumer Protection Authority (CPA) has outlined key factors that determine whether an advertisement is misleading to consumers.

TAS News Service

info@thearabianstories.com

Thursday, August 1, 2024

Muscat – According to the CPA, an advertisement can be considered misleading under the following circumstances:
• When the advertised price differs from the actual selling price of the product or service.
• Promoting goods or services with vague or unclear details to mislead consumers.
• Advertising products not licensed by relevant authorities, especially those that could cause harm.
• Making unrealistic or exaggerated promises about the product or service that do not correspond to its actual performance.
• When the terms of an agreement or contracting procedures differ from what is stated in the advertisement, such as neglecting after-sales service.
• Falsely claiming that a product or service meets certain specifications and standards without proper verification.

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