MUSCAT: Bank Muscat recently hosted a special customer meet in Duqm for its Asalah Priority Banking, Al Jawhar Privilege Banking, Najahi and Corporate Banking customers as part of its customer-centric vision and commitment to further strengthen its communication channels with customers. The event in Duqm follows earlier customer meets across other governorates and was attended by Abdulnasir N. Al Raisi, General Manager, Personal Banking, Bank Muscat, bank officials and a large number of Premier Banking customers.

Welcoming the large number of attendees, Abdulnasir N. Al Raisi, General Manager, Personal Banking, said: “Bank Muscat Premier Banking is delighted to host our valued customers as part of our customer-centric vision and strategy. As the leading financial services provider in Oman, Bank Muscat is keen to proactively work to keep pace with global trends and respond to customer feedback. Hence, events such as these go a long way in helping the bank reinforce positive customer experience and helping customers realise their aspirations.” 

On his part, Taya Eid Bait Sabeea, Deputy General Manager, Interior Regions, said: “Over the last four decades, Bank Muscat has been keenly developing many innovative and new products and services to benefit our customers. Customer feedback has been central to this process and we would like to take this opportunity to thank you for your continued confidence and support, thereby enabling Bank Muscat to continue as the leading financial services provider in Oman.” 

The event in Duqm helped the bank further strengthen its partnership with customers and get their feedback regarding new services, products and offers. Customers were introduced to Private Banking services and investment options as well as the full range of exclusive services and benefits currently provided to them within Asalah Priority Banking and Al Jawhar Privilege Banking. In particular, Asalah Priority Banking customers enjoy a range of unrivalled benefits including access to a team of dedicated Relationship Managers, 39 Asalah Centres across Oman and a dedicated 24/7 Asalah Call Centre. Exclusive lifestyle benefits for its clientele include the Asalah Entertainer App, which has more than 3,500 “Buy 1, Get 1 Free” offers in Oman and at international destinations as well as rewards of indulgence and merchant discounts across fine dining, entertainment, leisure, and the beauty and wellness segments. The Asalah Debit Card offers access to 50 lounges worldwide and has a higher ATM withdrawal limit of RO 1,000. Meanwhile, Asalah Visa Signature credit cardholders can enjoy airport lounge access at more than 1,000 lounges worldwide, and a 24/7 global concierge service. 

The Asalah Visa Credit Card also offers 1% cashback on purchases as well as free multi-trip travel insurance for customers and their direct family members. Cardholders can also enjoy complimentary chauffeur service to and from the Muscat International Airport. Asalah customers also enjoy access to an integrated wealth management platform that allows them to invest in global asset classes through a single touchpoint and get the latest updates on local and international investment opportunities. Please visit https://www.bankmuscat.com/en/premier-banking/Pages/asalah-priority-banking.aspx for other details about Asalah Priority Banking.

As for customers of Al Jawhar Privilege Banking, they are eligible for exclusive 2-for-1 deals on food; entertainment and shopping that are available through the ‘xperience with the Entertainer’ app on their smartphones. They also have access to a higher ATM withdrawal limit of RO 800. Al Jawhar Visa Platinum Credit Cardholders offers access to 25 premium lounges around the world in addition to the lounges at Muscat airport. Cardholders are eligible for a complimentary Dragon Pass and a ‘Meet and Greet’ service with 15% discount at over 450 global destinations.

Al Jawhar Visa Platinum Credit Cardholders can enjoy the “best in class” complimentary travel insurance, which includes travel accident insurance as well as insurance for lost baggage and money, cancellation, travel delay, delayed baggage, personal liability, legal expenses and loss of passport and access to free medical and legal referral services worldwide. The cardholders also enjoy 1% cash back on all local and international spends. Designed around unique lifestyle and banking requirements, Al Jawhar is a unique privilege banking service that offers its customers unmatched features and benefits.