MUSCAT : Oman Air, the national carrier of the Sultanate of Oman, has received the ‘Accredited Retail Airline’ classification under the International Air Transport Association (IATA)’s Retail Eligibility Index.
This certification has confirmed that Oman Air harnesses the shopping and demand capabilities compliant with the Standard Enhanced and Simplified Distribution Capacity Scheme, Version 18.2 and the Retail Merit Index Capabilities Verification Guidelines.
Umesh Shaiber, Senior Vice President of Revenue Improvement, Pricing and Distribution at Oman Air, said that achieving this classification is an important milestone for the company as it has now joined the leading limited airlines that obtained this certificate, as the retail factor in airlines constituted one of the biggest factors that limited the prosperity of the industry in Oman in the last few years.
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Shaiber added, “Oman Air continues its tireless endeavours by investing in the development of additional retail capabilities through Oman Air’s new distribution platform, and these new capabilities will be made available once developed and approved by the International Air Transport Association (IATA), in the company’s retail system.”
Additionally, Shaiber said that Oman Air’s new strategy focuses on providing multiple channels that give its customers freedom and ease in choosing the timing and how of their communication and interaction with the company, as it puts its customers in mind and in the priorities of its operational policy.
