MUSCAT: Customers are the nucleus of every activity at Unimoni Exchange Oman. The leading remittance and foreign exchange brand in the Sultanate had celebrated customer service week from 24th to 28th October with great enthusiasm.
The 5 Days celebrations emphasized on the Customer centricity for which the brand is known for. It’s the trust of the customers that made it a successful brand and a trendsetter in technological innovations for last 26 years. During these 5 days Unimoni exchange employees who are the brand ambassadors of Unimoni, had conducted many customers engagement & entertainment activities across its 58 outlets, Management team of Unimoni along with branches visited to many of our Loyal customers who are associated with us for years and endorse our brand across the Sultanate.
In Technological front Unimoni exchange keeps on bringing new innovations to provide seamless service experience to its customers. Apart from 58 outlets spread across Oman, Unimoni is the first exchange house to launch its online money transfer app adding to customer convenience, customers can download app from Google play store or App store by typing “Unimoni Oman”.
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Unimoni Oman has its own wholesale foreign currency exchange division which caters to the needs of large-scale corporates and walk-in customers, Additionally the brand has strong banking relations and tie-ups across with globe which enables it to move money for various needs of the customers be it Trade transactions, Personal remittances or transactions towards educational needs of the students studying abroad.
Speaking on the occasion Mr. Boban MP, CEO, Unimoni Exchange said: “Ensuring a smile on each customer’s face is a priority with us and we leave no stone unturned to achieve that aim. The customer service week is a way to acknowledge and celebrate the trust our customers. It is also a way of recognizing the importance of customer service and honoring our employees who serve our customers each day. We have always explored new ways of enhancing customer experience, be it by adopting new technology, offering new service or improving a new process. This special week helps us further reiterate our commitment to do it better and more innovatively.”
